Emergency Contacts

Major utility Emergency Contacts

Gas or carbon monoxide leak emergency call the National Gas Emergency Service 24 hours a day on 0800 111 999 (calls are recorded and may be monitored).

Open your windows and doors to let air in, make sure all gas appliances are turned off and turn the gas off at the mains if possible. Do not turn lights on or off and avoid using other electrical switches and appliances as this could trigger an explosion. Do not smoke, light a match or any other naked flame.  Never try and investigate the problem or attempt to fix a leak or a faulty appliance.

Power Cuts (electrical) and electrical emergencies

Call 105 and/or visit http://www.powercut105.com/

Water and wastewater

United utilities 0345 672 37 23

If your landlord deals with their own maintenance (you will have been given their details already) you must try to contact them first. Also if you pay the rent directly to your landlord (let only) you will not be able to use this service.

Issues with your individual house or apartment

In a genuine emergency you can contact someone to gain assistance. If the call out is not a genuine emergency the cost will be passed on to you and therefore by using this service you understand and agree to this.

Emergencies with gas appliances (fires, boilers and cookers)

Joe Jaggar of Jagger Heating – 07743 125 268

Brian Morgan High Speed Gas & Plumbing Services- 07925 117 749 or 01229 823 855

Josh from Jcp Plumbing and Heating 07792 396 831

If your landlord deals with their own maintenance (you will have been given their details already) you must try to contact them first. Also if you pay the rent directly to your landlord (let only) you will not be able to use this service.

Emergencies with guttering or roof leaks 

Alex – Ads roofing 07949 872 587

Emergencies with electrical wiring, fuses or sockets (not appliances)

Tom of Tom Elliot Electrcial Solutions 07702 700 206

General maintenance emergencies

Ben Shepherd – Shepherd Letting Services 07737 689 842