Emergency Contacts
Lost Keys
If keys are lost out of office hours, we cannot accommodate a replacement set.
Please seek alternative accommodation or contact a locksmith at your own cost. Please note, we would require a number of replacement keys for a change of lock
Major Utility Emergency Contacts
Gas or carbon monoxide leak emergency
National Gas Emergency Service – 0800 111 999 (24 hours)
Open your windows and doors to let air in, make sure all gas appliances are turned off and turn the gas off at the mains if possible. Do not turn lights on or off and avoid using other electrical switches and appliances as this could trigger an explosion. Do not smoke, light a match or any other naked flame. Never try and investigate the problem or attempt to fix a leak or a faulty appliance.
Electricity NW (Power Cuts)
Call 105 and/or visit http://www.powercut105.com/
Water & Wastewater
United Utilities – 0345 672 37 23
Issues with your individual house or apartment
In a genuine emergency, you can contact someone to gain assistance. If the call out is not a genuine emergency the cost will be passed on to you and therefore by using this service you understand and agree to this.
If your landlord deals with their own maintenance (you will have been given their details already) you must try to contact them first. Also if you pay the rent directly to your landlord (LET ONLY) you will not be able to use this service.
Gas & Plumbing
Jagger Heating – 07743 125 268
High Speed Gas & Plumbing Services – 07925 117 749 or 01229 823 855
JCP Plumbing & Heating – 07792 396 831
Electrical
Alpha Electrics & Building Services – 07973 679 829 (first) or if no answer please contact on 07799 866 332
Hindle Electrics – 01229 226 997
