Heating and Hot Water Instructions
Using the heating and hot water (we will show you this when you check in if the check in is during office hours).
All the flats have combi boilers providing instant hot water and heating. There is a thermostat in each flat and this should be set at about 20°C (Celsius).
The controls are at the front on the boiler under a little flap, as shown in picture 1 below. The boiler will be easy to find and is either in your kitchen, utility room or store cupboard.

In picture 1 above, the controls and the three nobs at either side of the red 26 should be set as shown, meaning the boiler is ready to give heating and/or hot water at reasonable temperatures.

Picture 2 shows the heating timer controls and a small dial showing the boiler pressure. The needle just needs to be in the green ideally, in the green triangular area. See picture 3 below, if this falls and the heating won't come on.
To set the heating, first make sure the time is right by gently turning the dial clockwise so the small white triangle points to the appropriate 24 hour clock time (above shows 1.45pm).
Above the 0 and clock symbol there is a small white knob with three options.
- With the knob at the bottom (as above), the heating is off but hot water will still come on.
- With the knob in the middle the timer works so now the heating will come on for any time periods when the small white pins are pushed in and there is a pin for every 15 minute period.
- With the knob at the top the heating is on constantly according to the thermostat setting.
We would ask that you use the heating responsibly, as we operate a fair usage policy with the cost being included. If you are not sure, please do feel free to ring. Please do not fiddle with the boiler other than using the advice listed here.

Underneath the boiler, as shown here in picture 3, you will see two small blue taps/knobs. PLEASE DO NOT DO THIS UNLESS YOU ARE CONFIDENT IN DOING SO. By turning one knob and then the other you can add pressure to the heating system. You should hear the water going in and you will see the needle on the dial in picture 2 move to the right - it just needs to be between 1 and 2 - and the boiler will work fine. MAKE SURE YOU TURN BOTH THE TAPS BACK OFF AFTER TOPPING UP THE PRESSURE.